What does that look like? How would the environment be impacted? Those are some of the considerations we have when exploring this amazing world of technology. The emergence of technology trends in the travel industry presents a unique opportunity for us to creatively deliver an innovative experience to our travellers. With the right technology, this imagined future may indeed be a reality. When you finally get to your flight, your seat welcomes you and immediately entertains you according to your preference. You are not worried about finding your way, as there is a GPS-enabled system guiding you every step of the way. You check in your bag using a high-tech solution which tracks it from the moment you’ve checked in, to when you arrive at your destination. ![]() Imagine a world where you arrive at the airport and the gates know your name without presenting your Identity Document and Boarding Pass. Mthoko Mncwabe, Chief Information Officer of Airports Company South Africa, gives his overview of innovative airport technology and how it can revolutionise the passenger experience.
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